
Britta Gustafson: Technical writing as public service: working on open source in government

Britta Gustafson: Technical writing as public service: working on open source in government

Daniel Stevens: Atlassian: My Information Experience Adventure

Neal Kaplan: Two great teams that work better together: Bridging the gap between Documentation and Customer Support

Hannah Gilberg: Documentation with Human Connection

Ruthie BenDor: Move Fast And Document Things: Hard-won lessons in building documentation culture in startups.

Brianne Hillmer: Just-In-Time Documentation: Employing Agile Methodology To Create Living Documentation

Joao Fernandes: 7 values of effective tech writing teams

Sharon Campbell: How to Publish Wild-Caught Articles

Daniel Beck: Write the Readable README

Tim NugentParis Buttfield-Addison: Code the Docs: Interactive Document Environments

Tracy Osborn: Writing So Your Words Are Read

Sarah Day: Copy that: Helping your users succeed with effective product copy

Shaun McCance: Crossing the Streams: Enabling Collaboration Between Products and Upstreams

Thursday Bram: What Writing Fiction Teaches You About Writing Documentation

Betsy Roseberg: CSAT- what's that?

Allison Reinheimer Moore: so you need to document an API

Christy Lutz: We’re not in Kansas anymore: How to find courage while following the Technical Doc Road

Tana Franko: Continuous Annoyment: Bringing More Zen to a Hectic Writing Environment

Kristof Van Tomme: Embed the docs!

Tara Scherner de la Fuente: Oops, I Became an Engineer

Tim Arnold: Accessible Math on the Web: A Server/Client Solution